Overview

Abbott's Frozen Custard of Greece, nestled on Latta Road in Rochester, NY, offers a charming and inviting ice cream experience that delights both locals and visitors alike. Known primarily for their rich, creamy frozen custard, Abbott’s stands out among regional ice cream shops by crafting each scoop with care and delivering a variety of flavors that appeal to many palates.

The heart of Abbott's menu centers on classic frozen custard, available in several flavors including chocolate, vanilla, and the unique chocolate almond. Their sundae offerings elevate the experience further: beginning with a smooth vanilla custard base and topped generously with whipped cream and nuts, customers can choose from an array of sauces such as hot fudge, peanut butter, caramel, and fresh fruit toppings like strawberry and blueberry. This versatility allows guests to tailor their treat to a personal favorite, whether seeking indulgence or refreshing fruitiness.

Beyond traditional sundaes, Abbott's also offers playful frozen novelties like their signature chip wheels and frozen bananas, perfect for those wanting to sample smaller bites or share with friends. Their “Kiddie Scoop” is a thoughtful addition for younger visitors or those simply wanting a lighter portion. This attention to varied portion sizes and flavors reveals a deep understanding of their diverse audience, from families to adults craving nostalgic desserts.

Customer service here consistently receives high praise, with reviews frequently highlighting staff members who genuinely engage with visitors. Jake, in particular, is noted for creating a warm and fun atmosphere, offering helpful recommendations that enhance the overall experience. Such personal touches enrich the visit and foster loyalty among patrons.

Abbott's Frozen Custard also embraces community spirit through seasonal specials — like a popular Strawberry Month and the fall-anticipated Pumpkin custard — ensuring there’s always something new to excite return customers. Additionally, conveniences such as a clean, well-maintained space and a drive-through option make it an accessible treat spot for locals on the go.

Located in Greece, NY, this shop feels like a sweet retreat where the charm of small-town hospitality meets the simple pleasure of expertly crafted custard. Whether seeking a classic sundae, sharing a playful nacho-style waffle cone chip dish, or indulging in a specialty frozen treat, Abbott’s Frozen Custard continues to earn praise for quality, variety, and an engaging customer experience that keeps patrons coming back for more.


Amenities & Services

Popular for
Good for solo dining
Atmosphere
Casual

What Customers Say

Lizzie Lavelle
Dec 10,2025
5/5
I just had to shout out Jake at Abbott’s for being an absolute gem! Not only was he super friendly and welcoming, but he also made the whole experience way more fun. He helped me pick out a flavor when I was being wildly indecisive (there’s just too many good ones) and even gave great topping recommendations. You can tell he genuinely enjoys what he does and cares about making customers happy. The ice cream was amazing as always, but Jake’s energy made it even better. If you’re going to Abbott’s and Jake is working — you’re in luck! Want something more playful or professional depending on where you plan to post it (like Yelp vs Instagram story)?
Vickey Beaver
Dec 10,2025
5/5
This visit included a play on nachos. With small, round waffle cone chips for dipping into two scoops of custard, sauces, and toppings of your choice, it was perfect for sharing or saving half for later. Since they're doing Strawberry Month, my husband got a Strawberry Short Cake Sundae.
Steven Yuna
Dec 10,2025
5/5
Don't eat sweets like ice cream or custard often but when I do I prefer Abbott's and especially the Latta Rd location. Always great service and the custard is always outstanding and worth the cost compared to other ice cream shops in the area. Chocolate is the best flavor imo but always look forward to Pumpkin in the fall!
Sue Mussaw
Dec 10,2025
5/5
Absolutely the best custard around. This location excells with flavors of the day, cleanliness and customer service. I also absolutely love how this location regularly posts on Facebook what their flavors are. It’s an added bonus that they have a drive through!
Jenna Federation
Dec 10,2025
5/5
I came here with my friends and got 2 cones and 1 dish. Jake was very friendly and very attentive! I will definitely be coming back here!

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Location

Opening Hours

Monday 11:00 AM - 09:30 PM
Tuesday 11:00 AM - 09:30 PM
Wednesday 11:00 AM - 09:30 PM
Thursday 11:00 AM - 09:30 PM
Friday 11:00 AM - 09:30 PM
Saturday 11:00 AM - 09:30 PM
Sunday 11:00 AM - 09:30 PM
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